If an email is unable to be delivered to you, it's possible the sender's email provider is blocking your address as an anti-spam precaution for Xfinity customers.You can also right-click on the email in the Spam folder and select Not Spam.The email will be moved back to your inbox.Click the Not Spam button at the top of the page.Check the box next to the message(s) that is not spam.In Xfinity Connect, open the Spam folder from the left navigation pane.See more additional information on how to report Spam email activity.You can empty your Spam folder the same way as your Trash folder.Emails in the Spam folder will be deleted automatically after seven days.The email will be moved to the Spam folder and a spam report will be sent.Multiple emails can be selected and marked as spam.After seven days, emails in the Spam folder will be deleted automatically.From your Xfinity Connect inbox, check the box next to the message you want to report as spam.These filters are not only influenced by Comcast customers reporting spam, but also by nine of the top twelve Internet service providers in North America. With every email you mark as spam, you are helping to train a universal filter that will help block future spam.

If you want to automatically block email from a certain email address or domain, you can set up an email filter (learn more about setting up spam filters and blocking emails).

While this should re-route any future emails from that sender to your Spam folder, it is possible that you may still receive some emails from the same domain in the future.

There it is compared to other messages that are reported as spam.īy marking an email you are not automatically blocking the sender, but it will be moved to your Spam folder. When you use the Mark Selected Item(s) as Spam feature in Xfinity Connect, the email you mark is sent to a database.

Xfinity email spam filter settings